1.      IMPORTANT INFORMATION AND WHO WE ARE

COMPANY DETAILS: 

Hunters Interiors (Stamford) Ltd is owned and operated by Candida Smith and Georgina Teesdale.

Registered Office: Moore Thompson, 27a Market Place, Market Deeping, Peterborough, PE6 8EA.

Registered No: 04758430.

Our contact email is info@huntersinteriorsofstamford.co.uk

The trading address is The Stables, Copthill Farm, Deeping Road, Uffington, Stamford, PE9 4TD.

This privacy policy sets out how Hunters Interiors uses and protects any information that you give Hunters Interiors when you use this website.

Hunters Interiors is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Hunters Interiors may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.

You may find links to third party web sites on our web site. These web sites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Information that you share with Hunters Interiors may be collected by our website, telephone or written correspondence. This information may be used to provide a service to you and enable us to understand your requirements.

 2.      THE DATA WE COLLECT ABOUT YOU

 We may collect the following information:

 a)      Identity Data

This includes data relating specifically to your identity such as your title and full name.

b)      Contact Data

This includes data relating to how you may be contacted, such as your home address, telephone numbers and email address.

c)       Financial Data

This includes data relating to your means and methods of payment, such as credit card details and bank transfers.

d)      Transactional Data

This includes data relating to the transaction you have carried out with us, such as information about payments to and from you and other products and services you have purchased from us.

e)      Usage Data

This includes information about how you use our website, products and services.

f)      Marketing & Communication Data

This includes your preferences in relation to whether or not you want to receive marketing from us and your communication preferences.

In running and operating this web site we may collect and process certain data and information relating to you and your use of this site.

This data and information is detailed below:

(a) Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this web site.
(b) Information that visitors provide to us as a result of filling in forms on our web site, such as when a visitor registers for information (or requesting contact from us) or in making a purchase.
(c) Information provided to us when our visitors communicate with us electronically for any reason.

3.     HOW YOUR PERSONAL DATA IS COLLECTED

a)      Direct Interaction

Online Orders

Enquiry Forms

Signing up for our Newsletter / Blog  

b)      Automated technologies & interactions

Cookies

Use of Cookies

Cookies are sometimes used to improve the web site experience of a visitor to a web site. We may sometimes use cookies on this web site to record aggregate statistical information about the visitors to our site and the use that our visitors make of the web site. When collected, this information is used by us to improve our web site and further enhance the visitor experience and, may be shared with advertisers.

Please note that no personally identifiable information is recorded.

We may also use the cookies to gather information about your general internet use to further assist us in developing or web site Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive and then stored there and transferred to us where appropriate to help us to improve our web site and the service that we provide to you.

All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.

Facebook Pixel

From time to time we run campaigns to reach our existing client audiences on Facebook. Facebook makes use of a pixel code which sits on our website and acts similarly to a cookie in that it gives us information again of how people coming from Facebook to our website, are using our site. Any customer data that passes through the Facebook pixel is ‘hashed’ locally on the browser before it goes to the Facebook servers for matching. This hashing process turns your data into short encrypted messages that cannot be tampered with. They use these hashes to match pixel events with people on Facebook. Then Facebook deletes all matched and unmatched hashes immediately after the matching process ends. They do not collect or store any personally identifiable information on their servers.

The Facebook pixel also uses a secure https connection, so that any data transmitted from the browser is safely returned to their servers.

4.      HOW WE USE YOUR PERSONAL DATA

 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To fulfil an order
• To provide a service to you

We have set our below in a table format a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so.

5.      HOW WE STORE YOUR PERSONAL DATA

Storing your personal data

Information that we collect may on occasion be transferred and stored outside of the European Union for the purpose of supplying our goods or services to you. By submitting your personal data, you agree to this transfer, storing or processing. We will always take all reasonable precautions to make sure that your data remains secure and is handled in accordance with this Privacy Policy.
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

6.      HOW WE DISCLOSE YOUR PERSONAL DATA

Disclosing your information

We may have to share your personal data with the parties set out below for the purpose set out in the paragraph 4:

a)      Internal Third Parties

b)      External Third Parties

c)       Specific Third Parties (Don’t fall into a) or b))

We may disclose your personal information to third parties:

•        Where we sell any or all of our business and/or our assets to a third party.

•        Where we are legally required to disclose your information.

•        To assist fraud reduction and minimise credit risks.

7.      HOW WE SECURE YOUR PERSONAL DATA

We put in place appropriate security measures to prevent your personal data from being accidently lost, used or accessed in an unauthorised way, altered or disclosed.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8.      HOW LONG WE RETAIN YOUR DATA FOR

We will only retain your data for as long as is necessary to fulfil the purpose we collected it for, including for the purpose of satisfying any legal, accounting or reporting requirements.

Your personal data will be securely destroyed after 7 years; to the date it was last required.

9.  YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws, in relation to your personal data.

a)      Request access to your personal data.

b)      Request correction to your personal data

c)       Request erasure of your personal data

d)      Object to processing your information

e)      Request restriction of processing your personal data

f)        Request transfer of personal data

All of the above can be completed in writing or by email to info@huntersinteriorsofstamford.co.uk.

g)      Right to withdraw consent. Please click unsubscribe on the contact us page of this website.

You will not have to pay a fee for such requests of your personal data however, we may charge a reasonable fee if your request is repetitive, excessive or clearly unfounded.

We may ask you to supply additional information so that we verify you are permitted to make such a request.

Your request will be dealt with as soon as possible, usually within one month however, in some cases it might take longer, depending on the nature of the request. 

Access to information

The Data Protection Act 1998 gives all individuals the right to access personal information that is held about them. You can request a copy of any information that we hold about you. Please note that any request for this information may be subject to payment of £10 which covers our administrative costs. Please contact us if you wish to make such a request.

Lawful Basis

Consent: the individual has given clear consent to process personal information for a specific reason.

Contract: The processing necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.

Third Parties

       Internal

Your personal information may be visible IT technicians and our design software providers.

       External

Service providers acting as tradesman based in the UK who provide building, decorating and fitting services.

HM Revenue & Customs, regulators and other authorities acting as processors, based in the UK.

If you have any questions or queries relating to this Privacy Policy, then please contact us at info@huntersinteriorsofstamford.co.uk or call us on 01780 757946.